Passage Planners

 

Internet Privacy & Cookies Policy, and Terms of Use.



      Our Internet Privacy & Cookies Policy
 
This is the internet privacy policy for www.pasageplanning-sales.com (the “Website”).

We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.

This policy covers all data that is shared by a visitor with us whether directly via www.pasageplanning-sales.com or via email. This policy is occasionally updated by us so we suggest you revisit it from time to time.

This policy provides an explanation as to what happens to any personal data which you share with us, or that we collect from you either directly via this Website or via email.



Slangkop Point Lighthouse, Kommetjie, Cape Town, South Africa

1. Information we collect and/or provided by you

.

 

1.1 By using our Website you agree and permit us to collect and process the following data about you and that we may contact you by email unless you subsequently withdraw such permission: 


Personal data provided by you


1.2 This includes information you give when interacting with us, for example placing an order or communicating with us by email. For example:

1.2.a Personal details (name, email, address, telephone, and so on) when you contact us via any of our ‘Contact us’ links or pages.

1.2.b Financial information (payment information such as credit or debit card or direct debit details).

1.2.c Your questions, and/or opinions and attitudes about our Website.

1.2.d If you buy any of the products offered on our Website, your details will be recorded.


1.3 We  may automatically collect the following information:Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our website via your mobile device we will collect your unique phone identifier.

1.4 Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as but not limited to scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

1.5 Information about your purchases including but not limited to revenue figures, the types of products purchased and purchase ID.

1.6 The terms that you use to search our website



 

1.7  Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or ‘contact us’ form via the contact us page.

 



1.8 The information provided to us when you communicate with us for any reason.



2. Use of cookies


2.1 On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website. Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It may be used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.




2.2 We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website. Although at present we do not allow external advertising on our site, any potential future advertising featured on our Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

For more information on cookies you can read the guidance at All About Cookies. (opens in a new page)




3. How we use your information


We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation.

The information which we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:



3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.



3.2 To meet our contractual commitments to you.



3.3 To notify you about any changes to our Website, such as improvements to, or service/product changes, that may affect our service.



3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.



3.5 We may use your data so that you may be provided by us with information about related goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.



3.6 If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for.



3.7 If you do not want us to use your data for ourselves you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.



3.8 We do not reveal information about identifiable individuals to any potential advertisers.
 

4. Storing your personal data

Keeping your information -

We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements. 



4.1 We may transfer data that we collect from you to locations offline (but under our exclusive control) of our Website for processing and storing. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.



4.2 Data that is provided to us is initially stored on our secure server for up to 30 days, after which it will be automatically stored offline as detailed above and deleted from our server. Details relating to any transactions entered into via our site will be encrypted to ensure its safety. Our Website uses a SSL Certificate, so any data sent between us will be securely encrypted.



4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. If we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.



5. Disclosing your information



5.1 Where applicable, we may disclose your personal information to any member of our management team.



5.2  We may also disclose your personal information to third parties:



5.2.a When (and if at a future time) we sell any or all of our business and/or our assets to a third party.



5.2.b Where we are legally required to disclose your information.



5.2.c To assist fraud protection and minimise credit risk.



6. Third party links


You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.



7. Access to information


The new rules on data protection (GDPR) gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please contact us using the contact details below. We will endeavour to supply such information to you within a reasonable time following the receipt of your request.



8. Contacting us


We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us by clicking here. (opens in a new page).

9. Updating your data and marketing preferences including Unsubscribing from our Website

We want you to remain in control of your personal data. If, at any time, you want to update, or amend your personal data or marketing preferences, please contact us by clicking here. (opens in a new page).

9.1 Should you wish to Unsubscribe from our Website, please contact us by clicking here. (opens in a new page).

(End of Privacy Policy)

The above Policy Document was last revised on 15 May 2018.


                                                               Terms of Use


 
Access to and use of the passageplanning-sales.com site is subject to the following terms and conditions and the laws of England and Wales.


1. Copyright

 



1.1 Copyright © 2016 - 2018 passageplanning-sales.com. All rights reserved. All copyright and other intellectual property rights in all text, images and other materials on this site are owned by or licensed to passageplanning-sales.com.

1.2 By using this Website and if you make contact with us via this Website through our ‘Contact us’ pages and/or through our product order eCommerce section, you are agreeing to our Privacy and Cookie Policy as detailed above and give permission for us to collect relevant information from you as detailed in the same policy as detailed above.



1.3 You are permitted to browse this site and make purchases via the e-commerce selling area of this site. No reproduction of any part of the site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or sites, including websites. No other licence or right is granted.

 
2. Content



2.1 The information on this Website has been included in good faith but is for general information purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy completeness or fitness for any particular purpose or any site linked to it. Save to the extent that such limitation is not permitted under English law passageplanning-sales.com nor its owners or employees shall be liable for any loss, damage or expense arising in contract, tort or otherwise out of any reliance on information contained in this site, access to or use of or inability to use this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.



3 Use



3.1 Your information given to and your activity on this site must not:



3.2  be false, inaccurate or misleading;

 

3.3 be in breach of any applicable laws, regulations, licences, or third party rights;

 

3.4 interfere in any way with the proper working of the site and in particular you must not circumvent security, tamper with, hack into or disrupt the operation of the site or surreptitiously intercept, access without authority or expropriate any system, data or personal information as defined in the Data Protection Act 1998 and/or the new rules on data protection (GDPR) which commence on 25 May 2018.



3.5 This site is intended normally to be available 24 hours a day and 7 days a week. passageplanning-sales.com will not be liable for any failure to achieve this level of availability.



3.6 The site may be suspended temporarily and without notice in circumstances of system failure, maintenance or repair or for reasons beyond the control of passageplanning-sales.com.



3.7 You agree to fully reimburse passageplanning-sales.com in respect of all losses, costs, actions, claims, and liabilities incurred by passageplanning-sales.com or its owners or employees as a result of any breach or non-observance by you of these terms or any data submitted by you to us.



3.8 Passageplanning-sales.com will make all reasonable attempts to exclude viruses (and similar destructive devices) from the site but cannot guarantee the exclusion of viruses (and similar destructive devices) and you should take appropriate steps in respect of this risk.
 
3.9  Passageplanning-sales.com Website uses a SSL Certificate, so any data sent between us will be securely encrypted.The www.passageplanning-sales.com site uses a SSL Certificate, so any data sent between us will be securely encrypted.



4 Linked sites



4.1 At various points throughout the site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that passageplanning-sales.com or its owners or employees are necessarily associated with any of these other sites or their owners. While it is the intention of passageplanning-sales.com that you should find these other sites of interest, neither passageplanning-sales.com nor its owners nor its employees shall have any responsibility or liability of any nature for these other sites or information contained in them.



4.2 These Terms of Use shall be governed by and construed in accordance with English Law and each party to these terms submits to the exclusive jurisdiction of the English Courts.



 

(End of Terms of Use)
The above Policy Document was last revised on 15 May 2018.